C&C States
Self-Direction Handbook
Data &Featured Stories
What do consumers say about their own experience in Cash & Counseling programs? Success Stories are the first hand accounts of participants negotiating consumer-directed programs.
Rhode Island, PersonalChoice
Christina Battista
Christina Battista is not only a participant in the PersonalChoice program, she also serves on the Cash & Counseling Core Staff. Christina says the program "relieves my family from ALWAYS having to help me." Read More...
Arkansas, IndependentChoices
Darryl Smith
After Darryl Smith was shot in the neck, he was unable to perform physical tasks and had to rely on caregiver help. He struggled to find caregivers he was comfortable with and he often had to train his workers on how to provide his care. Now he has hired a caregiver he is happy with and who knows what kind of assistance he needs. Read More...
Winifred Fine
Mrs. Fine has been in her home for the last 40 years. Multiple health problems lead to her receiving personal assistance from agency workers, but she was unhappy with the care she received. After hiring her own workers, Mrs. Fine is satisfied with their work and provides raises to good workers. Read More...
Minnesota, Consumer Directed Community Supports
The CDCS Queen
This case manager has the ability to see things a little differently for her clients and especially with Cash & Counseling. Read More...
A MN Case Manager
This case manager thought no one would want to enroll in this option- but that was before she worked with her first CDCS client. Read More...
Read more stories on our Past Stories page
What's your story?
If you would like to share a success story or a photo, please fill out our nomination form.