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Case Managers’ Perspectives on Consumer Direction

 One of the greatest challenges, and greatest hopes, for consumer direction as a service option is to integrate this approach into existing case-managed programs. This chapter was part of Consumer Voice and Choice in Long-Term Care and it explores the issues faced when consumer direction and case management are integrated.
Author(s): Suzanne R. Kunkel, Ian M. Nelson
Source(s): Consumer Voice and Choice in Long-Term Care, Springer Publishing
Date: 2006
Chapter (10pgs, 53 K)